At DRD Facility Cleaning Facade Solutions Pvt. Ltd., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage our facade cleaning services.
1. Information We Collect
We collect information to provide better services to our clients. This includes:
- Personal Identification Information: Name, email address, phone number, and company details provided when requesting a quote.
- Property Information: Address, building schematics, and photographs of the facade provided for assessment purposes.
- Technical Data: IP address, browser type, and interaction data via cookies when you visit our website.
2. How We Use Your Information
The information we collect is used in the following ways:
- To estimate project costs and dispatch our engineers for free site inspections.
- To send periodic emails and operational communications regarding your Annual Maintenance Contract (AMC).
- To improve our website functionality and customer service efficiency.
3. Data Protection and Security
We implement a variety of security measures to maintain the safety of your personal data. All sensitive information submitted through our quote forms is protected and accessible only by authorized administrative staff with strict confidentiality obligations.
4. Sharing of Information
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. This does not include trusted third-party subcontractors who assist us in operating our direct cleaning services, so long as those parties agree to keep this information confidential.
5. Your Consent
By using our website and requesting our services, you consent to our privacy policy.
Please email us at: drdfmss@gmail.com